Privacy policy

Introduction

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

Collecting Personal Information
We may collect, store and use information that you provide to us when you complete any of the contact forms and brochure requests on our website. We may collect, store and use information relating to any purchases you make of our goods and/or services or any other transactions that you enter into through our website, telephone or in person (including your name, address, telephone number and email address); Website usage information is also collected using cookies.

How we process your information
We use the information you provide to contact you about your specific request. We may then in future use this information to contact you about our products and services. We do not use any automated decision making or profiling of your data. We may store your information in a marketing automation platform.

Disclosing personal information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors where reasonably necessary.

Retaining personal information
Personal information that we process for any purpose shall not be kept for longer than is necessary for that purpose.

Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password- and firewall-protected) servers. We cannot guarantee the security of data sent over the internet.

Amendments
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy.

Correcting your information and withdrawing consent
If you wish to correct your information or withdraw your consent of its use, then you have the right to do this at any time by contacting us by phone, email or mail. We will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

Third party websites
Our website includes hyperlinks to, and details of, third party websites.
We have no control over, and are not responsible for, the privacy policies and practices of third parties.

The data controller
The data controller for this website is Energy Gain UK Ltd, we are registered with the Information Commissioner’s Office for the processing of personal information and you can contact us by phone, email or mail.

Cookies
Our website uses cookies. Cookies are text files placed on our computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to create reports on website activity. Most browsers allow you to refuse to accept cookies, but this may have a negative effect on your user experience.

We use Google Analytics on our website to track user visits, website navigation and improve the website’s usability.

How To Contact Us
Energy Gain UK,
Energy House
47 Boodle Street
Ashton-Under-Lyne
OL6 8NF

Tel: +44 (0)161 339 9685

email: sales@energygain.co.uk

How To Complain
You have the right to complain to the Information Commissioners Office